Regional Technical Director Chemistry - North Amer

at Silliker, Inc in Chicago, Illinois, United States Job Description Regional Technical Director Chemistry - North America Chicago Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us! YOUR DAY TO DAY LIFE We are looking for a Regional Technical Director Chemistry - North America in 401 N Michigan Ave, Suite 1400, Chicago, IL 60611 USA. Your mission will be to: Position Summary The "Regional Technical Director Chemistry - North America" provides technical support to laboratory management, quality assurance and operations. The RTD collaborates with internal and external stakeholders to ensure alignment with the global strategy and excellence in food quality and safety testing. The role serves as the primary technical interface with Global Key Accounts (GKAs), KA, regulatory agencies and suppliers to provide scientific leadership and a consistent culture of innovation and integrity for the company. This role reports to the Scientific Director Chemistry - Global Analytical Hub. YOUR PROFILE Qualifications Required This position requires an advanced technical knowledge - possibly obtained from a Ph.D. in the technical specialty or from an M.S. degree with equivalent experience, to provide technical guidance and expertise to client and laboratory personnel. A thorough knowledge of corresponding science is necessary to apply knowledge while consulting with clients and to provide practical solutions to their problems. Knowledge of the laboratory quality systems, Standard Operating Procedures, testing methods, accreditation requirements and laboratory operating systems is also required to ensure that laboratory systems are providing accurate and reliable test results to the client. Strong analytical skills are needed to solve problems with laboratory systems or client issues. Good interpersonal skills are required to build and maintain relationships across the laboratories and corporate functions. Well-developed oral and written communication skills are essential to efficiently manage the interactions between clients, laboratory personnel, and corporate staff. A general knowledge of the Laboratory Information Management System is a plus to complete job responsibilities. Client relation skills are needed to provide consulting services to the client. Strong personnel management skills, obtained from previous supervisory experience, are necessary for direct and indirect reporting relationships. Planning skills are essential to plan, implement, and maintain system changes. A basic knowledge of operating personal computers is necessary to track laboratory information and produce special reports to support the management function. The Regional Technical Manager for Chemistry, North America reports to this position Essential Functions and Responsibilities Customer focus: Builds and maintains strong technical relationships with key customers. Serves as the primary technical lead for GKAs to understand customer needs and provide technical support to address their specific requirements. Communicates and trains operation to GKA requirements Provides guidance in the context of tenders and quotations Supports client audit and follow-up, ensuring a network consistent approach. Supports customer crisis events. Provides result interpretation and trouble-shooting support as necessary.Innovation: Identifies emerging analytical technologies in food testing to enhance the company's testing capabilities. Monitors market trends, customer feedback, and regulatory changes to identify gaps and opportunities for new solutions. Leverages internal expertise across laboratories and external partnerships to enhance technical capabilities. Develops and delivers customized analytical solutions tailored to specific business and laboratory needs. Oversees the deployment of analytical solutions, ensuring alignment with customer expectations and regulatory requirements. Attends webinars and scientific conferences and connects internal and external environments. Technical Support: Provides technical guidance and expertise to laboratory teams on analytical methods, instrumentation, and troubleshooting. Assists in the resolution of technical... For full info follow application link. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities To view full details and how to apply, please login or create a Job Seeker account