Software Development Engineer In Test (SDET)

What You Can Expect:

We are seeking highly motivated and detail-oriented Software Development Engineers in Test (SDET) to join our growing team. In this role, you will be responsible for building and maintaining automated testing frameworks, lab and testing tools, to perform validation for the release deployment to the security controlled environments. Youll collaborate closely with software engineers and DevOps to investigate and resolve test automation failures, perform root cause analysis, and ensure quality and reliability of each release.

About the Team:

At Zoom, we are passionate about delivering high-quality, reliable, and secure products to our users. We take a collaborative and agile approach to testing, with a strong focus on automation, efficiency, and innovation. As part of a global organization, we value open communication, knowledge sharing, and continuous learning. We work closely with cross-functional teams to deliver solutions meet the highest standards in performance and compliance. If you thrive in a fast-paced, technically challenging environment and enjoy solving complex problems, come join us at Zoom!

Responsibilities:

• Develop and maintain UI and API test automation for web, desktop, and mobile applications

• Build, deploy, and enhance test automation frameworks for Zoom products and services

• Collaborate with DevOps to troubleshoot environment and deployment issues

• Coordinate effectively with local and offshore teams across different time zones

• Set up and maintain CI/CD pipelines using tools like Jenkins and GitLab

• Report, track, and troubleshoot issues found through automation testing

• Ability to set up, configure and upgrade testing devices including Mac, Windows, Linux, iOS and Android

Technical Skills:

• Proficient in at least one programming language: Java, JavaScript, C++, Python, and comfortable with Linux command line

• Experience with multiple OS platforms including Mac, Windows, Linux, Android, and iOS

• Skilled in automation frameworks/tools such as Selenium, Appium, Pytest

• Understanding of QA life cycle: ability to create test plans and cases, execute manual and automated testing

• Familiar with Git, JFrog, Postman, and UI inspectors

• Strong grasp of CI/CD concepts and Jenkins Pipeline scripting is a big plus

• Excellent troubleshooting and problem-solving skills

• Experience with Jira, Confluence, and Test Management tools

• Lab admin experience is preferred

• Knowledge of AWS is preferred

What were looking for:

• 35 years of software testing experience (manual and automation)

• Strong communication (verbal, written, presentation) and documentation skills

• Fast learner with self-initiative and a proactive mindset

• Strong team player with a positive, can-do attitude

• Ability to work under pressure and meet tight deadlines

• Bachelors degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• U.S. Citizen or Permanent Resident

• Experience in FedRAMP or government environments is preferred

• Bilingual in English and Mandarin is a plus

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
Were problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwere here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.