Systems Development Engineer II, AWS ADC Storage Services

The Amazon Dedicated Cloud (ADC), AWS for Government, Storage Services team is hiring a cleared Systems Development Engineer to join the team. This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

In this role, you will join a team of highly talented engineers operating Amazon Elastic File System (EFS), Amazon FSx, and Amazon S3 on Outposts, services that host some of our customers most sensitive data. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact.

A successful Systems Development Engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. Additionally, you will take part and be responsible for developing and building exciting new features for these services - further enabling our customers mission. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI with polygraph security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

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Key job responsibilities
Amazon has a fast-paced environment where we Work Hard, Have Fun, Make History. On a typical day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at distributed systems troubleshooting, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.

A day in the life
Every day is Day 1 at Amazon. On a typical day, our Amazon Dedicated Cloud Engineers (ADCE) will support AWS Storage and Data services engineering and operations by completing activities including but not limited to:
- Region and feature builds
- Manage and monitoring systems health and status
- Provisioning devices, assisting with data ingestion, and device cleaning
- Troubleshooting device, network, and/or configuration related issues
- Identifying, documenting, and communicating engineering and operations recommendations to team members
- Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans
- Providing on-call support when necessary

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization, youll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

- 2+ years of non-internship professional software development experience
- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- Experience with PowerShell (preferred), Python, Ruby, or Java
- Experience working in an Agile environment using the Scrum methodology

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.