Sr. System Development Engineer, EBS/EC2 Storage System Development

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization, youll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Hardware Engineering team creates server designs for Amazons innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies.

The ideal candidate for this role will have a proven track record of rapidly coming up to speed on new engineering disciplines, making impactful decisions within that space, and have experience gluing together components written by more specialized engineers to create a cohesive, well-running engineering product. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology come help us make history!

What you will do: You will be a member of the HWEng Storage Drives team and will interact with engineers across the company to lead and develop automation and infrastructure capabilities to improve OEM drive operational health, qualification and integration across all of AWS storage server platforms. Key Responsibilities for this position include authoring requirements specifications, system design, and development, all while testing at each phase. There are two main areas of focus for this position: software test development and integration to enable storage hardware, and system debugging for production hosts.

Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customization that will directly benefit customers.

Why you will love it: You will work with engineers across the company to build next-generation storage servers. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.

Key job responsibilities
You will be a member of the Storage System team in the Hardware Engineering (HWEng) organization and responsible for leading and developing automation of tools, tests, and infrastructure used in both storage New Product Introduction (NPI) servers and the sustaining fleet. Given our scale, it is critical to design tests and/or tools that are future proof, scalable and stable. A SysDE in this position will need to have an understanding of server design and architecture to improve security, telemetry and debugging of hosts in production across ARM and x86. We move fast in AWS and ideal candidates will have a growth mindset, learn fast, deep dive to solve variety of issues, and act quickly to bring timely resolution to our customers.

A day in the life
Lead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure drive chosen for new storage hardware delivers performance, reliability and operational health needed by the EC2, EBS, and S3 platforms. Work closely with internal customers to identify early any potential problems with on-boarding new storage servers into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- 4+ years of non-internship professional software development experience
- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 4+ years of systems development in an IT or data center environment experience
- 4+ years of deploying and operating in a Linux/Unix environment experience
- 2+ years of systems design, software development, operations, automation, and process improvement experience
- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production

- Experience working in an Agile environment using the Scrum methodology
- Experience with modern technology devices in storage, network, memory as well as a variety of interface standards and protocols (I2C, IPMI, SPI, PCIe, SATA, SAS, NVMe)
- 5+ years or more in software development, systems development, SRE (Site Reliability Engineering), or Resilience Engineering
- 5+ years of server systems debug experience; debugging and root causing complex server platforms
- 5+ years of experience contributing towards increasing durability, security, availability and scalability of systems through exploration, diagnosis and remediation
- Experience with validation of hardware, software, firmware and drivers and implementing test plans.
- Strong Linux knowledge
- Experience with x86 architecture, as well as ARM, and GPU/ FPGA devices
- Strong focus on reliability, scale and diagnostics (including developing tactical and strategic tools using Python, Go, C/C++ or any other suitable high level language).
- Experience with server validation, testing, issue root causing and coverage analysis.
- Able to work in a diverse team
- Excellent verbal and written communication skills and ability to collaborate
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.