Field Applications Scientist, Immunoassay Specialist

By joining Bio-Techne, youll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

Position Summary:

We are currently seeking an outstanding Field Applications Scientist, Immunoassay Specialist based in the Baltimore, MD (Mid-Atlantic) or Raleigh, NC (Southeast) area to provide exceptional sales and customer support for our revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for the Spear Bio, Ella and Luminex platforms. A strong background in immunoassays and protein analysis is required, along with the ability to communicate technical information to varied scientific audiences internally and externally. The ideal candidate is an energetic, dependable and enthusiastic team-player, whos savvy about innovative technology.

Key Responsibilities:

• Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation.
• Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites.
• Attend, present and interact with customers at scientific meetings, conferences and tradeshows. Provide feedback and updates to other team members (including sales, marketing and PM teams).
• Provide customer feedback and field visit reports to other team members.
• Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters. Collaborate with global FAS teams to help train peers and synergize on resources.
• Empower scientists by training and supporting them on instrument use, assay development and data analysis for Spear Bio, Luminex & Ella instruments and software.
• Develop and nurture positive relationships with customers and internal teams in assigned territory
• Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows.
• Accompany Sales Representatives in customer laboratories to provide technical and applications expertise
• Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email
• Travel to customer laboratories to provide support
• Contribute customer feedback to marketing, product development and software teams
• Assist in creation and review of technical literature and training resources
• Create and maintain customer support information using our CRM (SalesForce)
• Communicate effectively with customers and team members

Education and Experience:

• Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field. MS/PhD and Field Applications Scientist experience is preferred
• Minimum 5 years hands-on experience with immunoassays is required

Knowledge, Skills, and Abilities:

• Display a thorough understanding of the principles of immunoassays and the applicability of these assays in different research fields
• Independently execute assay and reagent troubleshooting, optimization and validation experiments
• Excellent oral and written communication skills, to include presentation and training styles.
• Substantial knowledge of current scientific literature and life science methods and applications
• Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus
• Ability to multi-task and prioritize is required
• Excellent time management, organizational, verbal and written communication skills
• Experience in training and teaching
• Ability to travel 50- 75 % of the time

Why Join Bio-Techne:

• We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
• We invest in our employees financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
• We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.