Quality Control Laboratory Technician

Description & Requirements

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About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

Overview:

Join a collaborative quality team where your attention to detail and technical acumen directly impact the safety and performance of our products. As a Quality Control Analyst at Xerox, you'll help ensure our products meet the highest standards through rigorous testing, analysis, and compliance practices.

What's in it for YOU:

• Competitive salary and comprehensive benefits

• Opportunities for professional development and upskilling

• Hybrid or onsite work environments based on role requirements

• Access to wellness programs and employee support resources

• A safe, inclusive workplace built on respect and collaboration

What You'll Do:

• Support laboratory technicians in quality testing for in-process materials and finished goods

• Prepare test samples, perform analytical tests, and accurately document results

• Maintain, calibrate, and troubleshoot laboratory instruments; perform repairs and coordinate external service as needed

• Verify raw material specifications via Certificates of Analysis and release to manufacturing through the ERP system

• Contribute to analytical method development and provide input on new instrumentation

• Conduct regular audits to ensure systems meet compliance standards and drive process improvements

• Use Statistical Process Control (SPC) and JMP software to monitor instrument performance and manufacturing trends

• Investigate and correct any out-of-control manufacturing conditions

• Ensure all quality processes comply with internal standards, ISO guidelines, and safety protocols

What You Need to Succeed:

• Experience in a quality control or laboratory environment, preferably in manufacturing or regulated industries

• Familiarity with SPC, JMP software, or other statistical tools

• Strong analytical, documentation, and problem-solving skills

• Ability to interpret specifications, troubleshoot equipment, and work independently or in teams

• Degree, diploma, or equivalent experience in chemistry, biology, engineering, or a related field preferred

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