Laboratory Manager

Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And youll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

Laboratory Manager
LAB-PHLEBOTOMY & OTHER (Billings Clinic Main Campus)
req11459

Shift: Varies
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage *based on market analysis

Develops objectives,policies, and procedures for core Laboratory Services to formalize andimplement the mission, vision, andvalues of Billings Clinic. Maintains the standards, customer relations, andpractices within Laboratory Services.Accountabilities include: quality of services; short and long range planningto achieve goals and objectives; fiscalcontrol; physician and interdepartmental/intradepartmental relations; personnel management.

EssentialJob Functions
Develops and oversees core Laboratory Services to ensureadherence to organizational mission, vision, values, strategic goals, andbusiness strategies. Interprets and supports the mission and philosophy ofBillings Clinic. Responsible for promotion of, and adherence to, the elementsof Billings Clinics Code of Business Conduct and corporate compliance program.
In collaboration with the Director, physician andpathologist leadership and other medical staff, administration, and otherhealth care providers, develops and implements short and long range plans, andleads, develops and revises programs which enhance department services.
Provides leadership andoversight for the daily operations within the laboratory.
Develops, maintains andimplements general lab and organizational policies relevant to the provision oflaboratory services.
Responsible for CAPpreparations and readiness
Works closely with thePathologists to identify and resolve operational issues/concerns
Assist and supports theDirector with various project management needs to include data gathering,financial analysis, Performa, ROI, capital equipment requests, etc.
Responsible for management ofthe daily operations and service deliverables for all areas of the laboratory
Participates in the development of a cost effectiveannual budget. Manages the budget for core laboratory responsibilities.
Manages supply inventory andutilization and seeks opportunities to reduce costs while maintaining quality
Actively participates inOperational Excellence initiatives and projects
Responsible for management oflaboratory productivity and monitoring and oversight of the variance reports.Responsible to implement corrective actions to facilitate process changes.
Practices process improvement principles to assess andimprove the quality of the service/care provided within Laboratory Services.Maintains competency in all organizational, departmental and outside agencyenvironmental, employee or patient safety standards relevant to job performanceand ensures compliance of the department and staff.
Develops, maintains andimplements an effective quality control and quality assurance programs in allareas of the laboratory
Reviews and conductsinvestigations of any HIPAA violations and/or occurrence reports. Implements correctiveaction as may be needed to improve the workflow or processes to prevent futureincidents.
Responsible for managing thelaboratory equipment maintenance program in the main lab and within theregional clinics.
Responsible for the variousorganizational quality and/or accreditation initiatives
Develops, retains, recruits, and leads a talented teamcommitted to accomplishing the goals and objectives of Billings Clinic.Recommends, implements, and evaluates plans and systems that assure sufficient numberof qualified and competent staff to provide care/services. Adheres toadministrative policies and procedures relating to human resource management.
Provides oversight for theinterviewing and hiring of all laboratory staff
Completes performance andcompetency assessments and/or reviews as appropriate (i.e., 30 day meeting, 90day meeting, probationary and annual performance reviews)
Develops and implementsorientation programs for new staff and current staff, staff training,proficiency testing and competency validations, staff in-services and staffmeetings. Ensures completion of all required annual mandatory education. Worksclosely with Human Resources to ensure timely primary source verification ofall required licensures.
Works closely with HumanResources on employee relations issues. Works with the laboratory supervisorsto provide appropriate coaching, counseling and/or disciplinary action as maybe needed.
Promotes laboratory servicescareers through the involvement and management of the student internships andactivities within the department to ensure a quality experience for the studentand Billings Clinic
Demonstrates and encourages an ethic of opencommunication and teamwork throughout the organization. Builds an environmentof shared commitment to Billings Clinics goals and responsibility to achievequality outcomes. Provides consultation for related concerns and acts as acustomer advocate by demonstrating sensitivity to ethical and legalramifications of practice.
Participates in evaluation, selection and integration ofhealth care technology and information management systems that support qualityof care/financial needs and the efficient use of resources.
Performs other duties as assigned or needed to meet theneeds of the department/organization.

Supports and models behaviors consistent with Billings Clinics mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.

MinimumQualifications
Education
4 Year / Bachelors Degree
Bachelors degree relevant to service area preferred with 5years of experience in service area

Certifications/Licensure
Current licensure/certification in the State of Montana asappropriate or required for service line
Current Montana drivers license and the ability to beinsured to operate Billings Clinic vehicles

Billings Clinic is Montanas largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.