Software Development Engineer IV

Software Development Engineer IV Description Design develop implement test document and deploy full-stack cloud-native contact center-related software applications tools systems and services using multi-threaded programming development in Python and React/node.js implementing architecture patterns and design patterns and utilizing generative AI large language models. Assist in gathering and analyzing business and functional requirements and translate requirements into technical specifications for robust scalable supportable solutions that work well within the overall system architecture. Own delivery of entire piece of system or application and serve as technical lead on complex projects using best practice engineering standards. Produce comprehensive usable software documentation. Qualifications: MS or BS in Computer Science Computer or Electrical Engineering Mathematics or a related field Five years of progressively responsible experience in the job offered or related occupations of Software Engineer Software Developer or related. Required technical skills: - Coding proficiency in Python and front-end development experience with Javascript/React. - Proficiency development with services such as AWS Lambda Step Functions DynamoDB AppSync Bedrock SageMaker and CloudWatch. - Proficiency in developing and integrating with REST-based or GraphQL-based APIs. - Proficiency in developing infrastructure-as-code deployment solutions such as AWS CloudFormation or AWS CDK . - Experience collaborating with other developers using git repositories including creating and managing feature branches pull requests code merge and GitHib actions or equivalent. Preferred skills: - Track record of building successful AWS Well Architected serverless architectures. - Experience with Contact Center development / telephony. - Experience with prompt engineering for modern large language models. - Experience using modern AI-based agentic coding assistants for code development test development and documentation.