ServiceNow Discovery & Development Engineer

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB : ServiceNow Discovery & Development Engineer role will be responsible for implementing and troubleshooting Discovery, maintaining high-quality CMDB data, and supporting development work across the ServiceNow platform. This role is a key contributor in enabling automated visibility across our infrastructure and applications while building robust solutions that support business goals ESSENTIAL FUNCTIONS: + Configure and troubleshoot ServiceNow Discovery across on-prem and cloud environments (e.g., Azure) + Analyze Discovery patterns and probes to ensure accurate CI population and relationship mapping. + Implement MID Server deployments, credential management, IP range configuration, and Discovery schedules. + Develop and maintain ServiceNow applications using Flow Designer, Business Rules, Script Includes, and REST/SOAP Integrations + Work closely with infrastructure, security, and application teams to identify gaps and improve Discovery coverage + Troubleshoot and resolve data quality issues in the CMDB + Assist with integration of third-party tools such as Tenable, Azure, and SolarWinds + Document technical implementations, and provide knowledge transfer and training to internal teams Minimum knowledge/skills: + 3+ years of experience working with ServiceNow Discovery and CMDB + ServiceNow Certified System Administrator (CSA); Discovery or CMDB certifications a plus + Strong proficiency with ServiceNow development (JavaScript, Scripted REST APIs, Catalog Items) + Deep understanding of ITOM best practices and CSDM + Experience configuring MID Servers and working with secured networks and firewall rules + Familiarity with cloud platform discovery and network protocols (SNMP, WMI, SSH) + Strong troubleshooting and root cause analysis skills + Excellent communication and collaboration abilities + Experience with ITOM Visibility, Service Mapping, or Event Management a plus + Knowledge of PowerShell or Python for MID Server extension scripts a plus + Exposure to CI/CD pipelines and agile development methodologies a plus PHYSICAL REQUIREMENTS: + General Office Equipment + Keyboard Dexterity + Prolonged Sitting COMPLIANCE: Acts affirmatively in all activities under his/her control in conformance with the Bank's Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank's goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status. Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Details Job Family Technology Job Function Staff Pay Type Salary