Backend Software Development Engineer (DevOps focus) - SMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

Join the Salesforce Commerce Cloud Delivery Engineering team! Help us build and maintain the tools and services that ensure seamless software deployment for our customers. Our team focuses on creating reliable, minimally disruptive solutions that are consistent across multiple substrates. Specifically, we:

• Automate manual and repetitive deployment steps to enhance efficiency.
• Reduce human effort in software release orchestration through automation and AI.
• Develop centralized release tools and visibility platforms for consistent deployment experiences.
• Implement high-velocity production change processes without compromising quality and safety.

If youre fired up about efficiency, automating everything, and working with phenomenal engineers, this is the job for you!

You will contribute to the DevOps/Service Ownership culture that spans the globe by participating in our AI first automation initiatives and ensuring the security, reliability, and performance of our platform. We are an agile and fast-paced organization that generates significant value and outcomes that align with critical business objectives.

Your Impact:

• Backend application development for Commerce Cloud.
• Implementing performant and scalable release orchestration tooling and processes to ensure the success of Commerce Cloud in Hyperforce (Salesforce's public cloud platform).
• Building solutions within the team's Centralized Feature Toggle framework that helps enforce safe change best practices for production deployments (Dark launch release mechanics through the enforcement of feature toggle rollout strategies).
• Contributing to the team's Metadata Service platform for AI Agents to proactively detect and report anomalies.
• Test driven development practices as well as CI/CD tools and its usage.
• Maintaining a high level of Service Ownership through safe change practices and participating in the team's on-call rotation to ensure our services remain operational and highly available.

Required Skills:

• A related technical degree required.
• 5+ years backend software development experience, with exposure to Delivery, Platform, Incident or Release engineering.
• Proven knowledge of application development using object oriented programming languages: Java or Go/GoLang.
• Extensive experience with Kubernetes, specifically, automating systems/services that scale while maintaining the balance between security, reliability, availability, and scalability.
• Proven track record in implementing DevOps principles where possible while engineering for scale in an enterprise environment.
• CI/CD, DevOps, Configuration Management and Infrastructure as-code principles experience.
• Experience migrating existing workflows into reusable, modular, and well documented code and APIs.
• Excellent written and verbal communication skills, with the ability to communicate technical information to multiple departments.

Desired Skills

• Experience with AI-augmented engineering practices (e.g., Cursor, GitHub Copilot).
• Experience working with or building MCP servers.
• Familiarity with Release, Change and Incident Management.
• Understanding of monitoring and observability best practices
• Developing Infrastructure-as-Code (IaC) using Terraform.
• Prior experience working with cloud technologies such as AWS, GCP, or Azure
• Experience supporting and troubleshooting relational databases and distributed platforms.
• Experience in supporting and maintaining Java applications.
• Experience with JVM optimization and Java server technologies like Tomcat or Jetty
• Perl/Python/BASH scripting experience
• Prior Puppet or automated deployment experience

Benefits & Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site .

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.