Quality Control Specialist

  • Merchants Bank of Indiana
  • Carmel, Indiana
  • Full Time

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Job Type

Full-time

Description

As the Quality Control Specialist, you will diligently process reviews for both SBA and conventional loans within the portfolio. In your day-to-day, you can expect to collaborate on mod-extension reviews, new money post-closing reviews, and focusing on new bookings that come down the pipeline. With exemplary communication skills, you will accurately find and escalate defects to the necessary team members and ensure defects have been corrected. If you are passionate about finding solutions and want to further your career in business lending, then apply TODAY!

In one year as the Quality Control Specialist, you will know you were successful if you

  • All closed loans will have a quality control review and the file checked for completeness of all required documentation.
  • Check for compliance with established regulations and guidelines pertaining to document required for due diligence per credit approval.
  • Review all completed loan documents to ensure all were signed by the customer.
  • Responsible for working within regulatory guidelines and bank policies that applicable to the areas this position supports.
  • Respond to any defects found on any loan reviews in a timely manner.
  • Responsible for a high level of confidentiality and security while handling company information; verbal and/or written documentation.
  • Perform other tasks as requested.

Requirements

What we're looking for

  • Minimum of three years of loan processing and/or 2 years loan underwriting experience preferred.
  • Requires a high school diploma or GED from an accredited institution.
  • Strong attention to detail required.
  • Must maintain industry standard training according to company policies.
  • Strong organizational skills required with the ability to prioritize work to meet deadlines.
  • Proficient knowledge of MS Word, Excel and Outlook required.

Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.

Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

Job ID: 486443129
Originally Posted on: 7/23/2025

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